ABOUT THIS REPORT
While
the impact of the banking crisis is most severely felt in North America
and Europe, banks in Asia have not been completely spared the fall-out
given today s interconnected environment. Wider macro-economic shifts,
tightening credit conditions and regulatory changes are necessitating
Asian banks to reconfigure their strategies, business models and
structures for survival and growth.
These reconfigurations
are also reflected in new patterns of technology prioritisation,
utilisation and procurement observed in Asian banks. This report will
be delivered in three editions that can be purchased separately:
1. Greater China (China, Taiwan and Hong Kong)
2. Southeast Asia (Thailand, Malaysia, Indonesia, Singapore, Philippines)
3. South Asia (India, Sri Lanka, Pakistan, Bangladesh)
The
report provides an assessment of the IT-related investment priorities
of banks in each of the countries and regions covered. Specifically,
the report will explore banks IT spending behaviour as mapped agaings
the competitive challenges that the industry is expected to have in
2009 to 2010. In particular, what seems to be coming through at the
moment is the need to shore up a strong capital base to protect against
any eventualities in the current uncertain environment. Some
competitive drivers, such as in the wealth management business in
specific countries, have to be completely re-written because of recent
turn of events.
The report as such
is aligned along both business lines as well as along the lines of the
architectural needs of banks, namely core banking, CRM solutions, risk
management solutions, distributions systems and platforms, well as
channel infrastructure including ATMs.
The findings
contained in this report are aimed at providing a platform for banks to
benchmark their technology imperatives and spending patterns with
industry peers. They are also directed at technology companies who will
find the report useful for putting hard numbers to their business
planning under current difficult circumstances. More importantly, it is
designed to help players understanding shifts in bank purchasing
behaviour to identify key engagement points with the banking community.
The Asian Banker adds
an important dimension in that its researchers have an intuitive
understanding of the nuances in the Asian marketplace, especially in
these difficult times, which will be reflected in the report.
- Technology Vendors and Service Providers
- Consultants, systems integrators and supporting industry players
- Heads of Operations, Information and IT as well as buyers in the banks
- Heads of Corporate and Strategic Planning
| 1. Banking Industry Outlook |
| In The Greater China Edition |
In The Southeast Asia Edition |
In the South Asia Edition |
| 1.1 |
China |
|
- Big Four Banks
-
Leading City Level Commercial
- BanksRural Credit Banks |
| 1.2 |
Taiwan |
| 1.3 |
Hong Kong |
|
| 1.1 |
Indonesia |
| 1.2 |
Malaysia |
| 1.3 |
Thailand |
| 1.4 |
Philippines |
| 1.5 |
Singapore |
|
| 1.1 |
India |
|
- Public Sector Banks
- Private Sector Banks |
| 1.2 |
Sri Lanka |
| 1.3 |
Pakistan |
| 1.4 |
Bangladesh |
|
|
|
|
| 2. Banking Technology Key Indicators and Evolution Map |
| 2.1 |
Progress report on the evolution of selected banks as customer-centric
enterprises based on The Asian Banker�s Proprietary Methodology |
| 2.2 |
The
competitive landscape and outlook for the banking industry by country
and the ability of selected key banks to respond to current business
and economic challenges. |
| 2.3 |
Key
engagement indicators for banks by country – normalised data that is
commonly used to justify technology spend for productivity or profit
generation in the different countries (eg. Cost-to-income ratios,
employee productivity ratios, business margins, [product per customer
etc). |
|
|
|
3. Outlook for Technology Investment Priorities in today�s marketplace
(By bank and by country, based on current investments and how the
proposed investment will help the competitive profiles of specific
banks) |
| 3.1 |
Overall Budget Priorities |
| 3.2 |
Priorities in core infrastructure spend |
| 3.3 |
Priorities in Risk Management projects |
| 3.4 |
Priorities in Customer Relationship Management, data and Analytics Infrastructure |
| 3.5 |
Priorities in retail banking and distribution |
| 3.6 |
Channels including Internet Banking, ATMs and Mobile Banking |
| 3.7 |
Thinking on Outsourcing in this market |
|
|
4. Outlook for Technology Spending in Today�s Marketplace 2009-2010
The Asian Banker estimates as to current and spending coming on-stream in the next year. |
| 4.1 |
Core banking |
| 4.2 |
Risk Management |
| 4.3 |
Customer Relationship Management |
| 4.4 |
Data and Analytics Infrastructure |
| 4.5 |
Retail Distribution |
| 4.6 |
Channel Infrastructure |
| 4.7 |
Maintainence |
| 4.8 |
Outsourcing |
| 4.9 |
Services including consulting |
|
5. Conclusions |
| 5.1 |
A
selection of personalities in the local marketplace who are either
decision makers or influencers by product type, type of institutions
and by country. |
| 5.2 |
Perception of key solution providers by product types and key purchasing criteria for technology solutions |
|
| 5.2.1 |
Core banking |
| 5.2.2 |
Risk Management |
| 5.2.3 |
Customer Relationship Management |
| 5.2.4 |
Data and Analytics Infrastructure |
| 5.2.5 |
Retail Distribution |
| 5.2.6 |
Channel Infrastructure |
| 5.2.7 |
Maintainence |
| 5.2.8 |
Outsourcing |
| 5.2.9 |
Services including consulting |
|
|
6. Conclusions |